Return Policy
Returns
We want you to love your Ridgeview Railing purchase! If you're not completely satisfied, you may return your unused items within 30 days of delivery for a refund.
Return Guidelines:
- Items must be unused, uninstalled, and in original packaging
- Returns must be initiated within 30 days of delivery
- Customers are responsible for return shipping costs
- Original shipping charges are non-refundable
To start a return, please contact our team at sales@ridgeviewrail.com. We’ll provide you with instructions and return authorization.
Return address: 9335 SE Knapp Street, Portland, OR 97266
Note: We do not accept returns on customized or altered products.
Thank you for choosing Ridgeview Railing!