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Return Policy

Returns

We want you to love your Ridgeview Railing purchase! If you're not completely satisfied, you may return your unused items within 30 days of delivery for a refund.

Return Guidelines:

  • Items must be unused, uninstalled, and in original packaging
  • Returns must be initiated within 30 days of delivery
  • Customers are responsible for return shipping costs
  • Original shipping charges are non-refundable

To start a return, please contact our team at sales@ridgeviewrail.com. We’ll provide you with instructions and return authorization.

Return address: 9335 SE Knapp Street, Portland, OR 97266

Note: We do not accept returns on customized or altered products.

Thank you for choosing Ridgeview Railing!